Terms of Use

Welcome to VMI Travel. These Terms of Use (“Terms”) govern your relationship with VMI Travel (“we”, “us”, or “our”) and your use of our website and booking services. By accessing our services or booking a tour, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.

1. Booking Conditions

By booking a tour with VMI Travel, you confirm that you are at least 18 years of age and possess the legal authority to create a binding legal obligation.

Reservation: A booking is confirmed only when we issue a written confirmation and receive the required deposit.
Payments: For travelers from the USA, payments are accepted in USD. Full payment is generally required 60 days prior to the departure date unless otherwise specified.
Accuracy: You are responsible for providing accurate personal information as it appears on your passport.

2. Cancellation and Refund Policies

We understand that plans can change. However, as we prepay local Vietnam vendors, the following cancellation schedule applies:

Cancellation Notice	Cancellation Fee
60+ days before departure	Deposit only (Loss of Deposit)
30-59 days before departure	50% of total tour cost
Less than 30 days before departure	100% of total tour cost

Note: Airfare cancellation policies are subject to the specific airline’s terms and may be non-refundable.

3. Travel Documents & Visas

It is the sole responsibility of the traveler (specifically US Citizens) to obtain and hold a valid passport and all necessary visas for entry into Vietnam.

Passports: Your passport must be valid for at least six (6) months beyond your intended stay in Vietnam.
Visas: Most US citizens require a visa or an E-visa to enter Vietnam. VMI Travel may provide guidance, but we are not responsible for visa rejections or entry denials by immigration authorities.
Health: You are responsible for meeting any health entry requirements, including vaccinations or medical certifications.

4. Limitation of Liability

VMI Travel acts only as an agent for the various independent suppliers that provide transportation, sightseeing, activities, or hotel accommodations. We do not own or operate these independent suppliers.

VMI Travel shall not be held liable for:

Any injury, loss, or damage to person or property during the tour.
Delays, cancellations, or changes in itinerary due to weather, strikes, “Acts of God,” or government actions.
Personal expenses incurred due to illness or unforeseen circumstances.

Travel Insurance: We strongly recommend that all travelers purchase comprehensive travel insurance, including trip cancellation, medical, and evacuation coverage.

5. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State where VMI Travel is incorporated (e.g., California, USA), without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, the Website or our services shall be instituted in a state or federal court in the United States.

6. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.